Frequently Asked Questions
Everything you need to know about our authentic Japanese cutlery.
Are these knives made in Japan?
Yes, every knife in our collection is authentic and handcrafted by master bladesmiths in traditional regions such as Seki, Sakai, and Sanjo.
How should I maintain and sharpen my Japanese knife?
We recommend using whetstones for sharpening. To maintain the blade, always hand wash and dry immediately; never put these knives in a dishwasher.
Do you offer international shipping?
Yes, we ship our premium cutlery worldwide. Shipping rates and delivery times vary by country and are calculated at checkout.
What is your return policy?
We offer a 30-day return policy for unused items in their original packaging. Please contact our support team to initiate a return process.
How do I choose between Stainless Steel and High Carbon Steel?
Stainless steel is rust-resistant and easier to maintain, while High Carbon steel offers superior edge retention but requires careful drying to prevent patina or rust.
Is my payment information secure?
Absolutely. We use industry-standard SSL encryption and partner with secure payment processors like Stripe and PayPal to ensure your data is protected.